Position Summary
The Claims Examiner is responsible for reviewing, evaluating, and processing financial claims submitted to the Georgia Department of Revenue. This role ensures accuracy, compliance with state tax laws and agency regulations, and timely resolution of claims. The Claims Examiner interacts with taxpayers, employers, and internal staff to gather information, verify documentation, and provide clear guidance regarding claim determinations.
Key Responsibilities
Review, analyze, and process assigned claims to determine eligibility, accuracy, and compliance with applicable laws, policies, and procedures.
Verify supporting documentation, employment records, payment history, and tax-related information to validate claim accuracy.
Identify discrepancies, potential fraud indicators, or incomplete submissions and take appropriate corrective actions.
Prepare and issue claim determinations, adjustments, or denials in accordance with established guidelines.
Maintain detailed records and documentation for each claim, ensuring tracking and audit readiness.
Communicate with claimants, employers, taxpayers, and agency partners to request additional information or clarify requirements.
Provide clear explanations of claim decisions and assist taxpayers with understanding processes, deadlines, and documentation needs.
Ensure all work meets accuracy, timeliness, and quality standards established by the Department.
Escalate complex or sensitive cases to senior staff or supervisors when necessary.
Minimum Qualifications
High school diploma or GED and at least 1–3 years of experience in claims processing, financial review, compliance, customer service, or a closely related field.
Experience handling confidential information with a high level of professionalism.
Strong proficiency with computers, data-entry systems, and Microsoft Office applications.
Preferred Qualifications
Experience working in a tax, financial, auditing, or government agency environment.
Knowledge of state tax regulations, financial documentation, or claims review procedures.
Demonstrated ability to interpret policies, laws, and regulations.
Excellent written and verbal communication skills.
Strong analytical abilities and attention to detail.
...all voices can and should be heard, regardless of seniority or tenure. Position We are seeking an Experienced Field Copier Technician (Canon, Ricoh, Sharp, Konica Minolta) to join our service team in the Salt Lake City, UT area. This is a field position with...
...Spa Sales Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for...
...Top pay, work in the community, and impact childrens lives. Would you like to stay active and promote life skills through sports?... ...basketball, tennis, lacrosse, football, track and field, baseball, and golf) in a non-competitive environment. Requirements We are...
Our Company ResCare Community Living Overview ResCare Community Living - Direct Support Professional Thank you for reviewing our Direct Support Professional position at ResCare Community Living. As a DSP, you play a crucial role in helping us provide...
...Land Surveyor Public Works R.E.Y. Engineers, Inc. Folsom, California | Full-Time | Leadership Opportunity About R.E.Y. Engineers, Inc. R.E.Y. Engineers, Inc. is a California-based civil engineering and land surveying firm with over 30 years of experience...