Job Description

Reports To: Director of Youth Services

Classification: Full-Time | Non-Exempt

Salary & Benefits: $60,000 to $65,000. The Center offers a competitive benefits package that includes medical, dental, vision, 401k with employer contribution, voluntary life, short-term, and long-term disability insurance, paid parental, family care, and gender affirming healthcare leave. We also offer a generous paid time off policy.

Schedule: Generally Monday through Friday. Work days and hours may shift depending on scheduling needs; typical schedule will be 11:30 am to 7:30 pm. Some weekend hours may be required periodically; flexibility required. This position is classified as a hybrid role with a minimum of 4 days onsite per week, with Thursdays as a staff-wide in-office day.

Summary : The Youth Community Engagement Coordinator responsibilities include supporting and managing youth coalition work while implementing and delivering services to engage community members in addition to organizing outreach efforts and strategies for The Center's range of youth substance use services and providing case management support as needed.

Essential Duties and Responsibilities:

• Work one-on-one with youth and young adult community members to promote holistic support in safety, wellbeing, housing support, supportive gender care, and benefits system navigation through comprehensive case management services.
• Coordinate the planning and implementation of coalition deliverables including facilitating monthly coalition meetings and coalition related events, activities and documentation in compliance with DOHMH Deliverable guidelines.
• Develop new and reinforce existing relationships with prospective coalition members and stakeholders to ensure the coalition is inclusive of all required sectors while maintaining communication with coalition partners regarding progress and coalition updates.
• Coordinate and implement community outreach strategies to engage youth and young adults in the range of Center Youth programming, including participation in community outreach events and citywide Pride-related outreach activities.
• Provide supervision to the part-time Youth Substance Use Peer Outreach Specialist, including weekly check-ins, group planning around coalition activities, outreach planning and strategies
• Maintain and update a list of relevant program referral resources and support access to community resources through direct youth support and the provision of relevant resource information to the Center Youth team.
• Support the facilitation and implementation of Center Youth drop-in activities including drop-in group facilitation and general coverage needs, along with related documentation in Salesforce database.
• Provide care management that facilitates, coordinates and documents participant-centered care for participants across Center teams and departments to better address multiple and co-occurring concerns.
• Provide cross coverage for other behavioral health program unit tasks, duties and populations.
• Other duties as assigned.

Position Requirements:

• Bachelor's degree or equivalent lived, professional and/or educational experience. 
• Two (2) to four (4) years of experience is required and success in the provision of coalition building and oversight, case management, mental health, community, and social services support.
• Bilingual or multilingual, a plus. Language preferences: Spanish, Bengali, Russian, and/or French-Creole.
• Previous trauma-informed support experience in working with individuals who are survivors of crimes and their families, including survivors of intimate partner violence, hate crimes and violent crimes.
• Knowledge of behavioral health resources in the greater New York City area and treatment regulations and programs.
• Excellent administrative, organization, and written/verbal communication skills.
• Strong interpersonal skills and ability to work with a wide range of work styles and cultural backgrounds.
• Detail-oriented and ability to handle multiple tasks at once.
• Commitment to inclusive, multicultural programming; prior experience working with diverse communities and an understanding of intersectionality.
• Knowledge and understanding of the issues, needs, and interests of LGBT communities of color, youth, adults, families and community, including knowledge of the spectrum of gender identity and transgender issues, substance use, mental health, and homelessness
• Understanding of, and commitment to, undoing structural and institutional racism and bias and the spectrum of gender identity and bias. Consideration of the impacts and outcomes in decision-making processes and on underserved and historically oppressed communities.
• A strong commitment to social justice and the mission of The Lesbian, Gay, Bisexual and Transgender Community Center.

The Center's Commitment to Equity & Inclusivity:

The Center was born of community activism in response to the AIDS epidemic, ensuring a place for LGBTQ people to access information, care, and support that they were not receiving elsewhere. We opened in 1983 to help people who had doors constantly closed in their faces, ostracized by family, friends, and shunned by the general society. Since that time, we have continually provided a wide array of services and programs to serve our community, with an intentional focus on providing support to those who are most vulnerable. We have always taken great care to be a space that responds to community need; engaging in diversity, equity and inclusion work is another outgrowth of those ongoing efforts. We recognize that in order to help LGBTQ individuals and our diverse community achieve parity in health, justice, opportunity and success outcomes, our organization must hold a strong foundation and competency in, as well as invest organizational focus on, equity and inclusion frameworks, practices and policies. This is also true in our hiring and retention of staff.

The Center is an Equal Opportunity Employer.

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