We are hiring Customer Support Experts for our International and Domestic desks
(Voice & Chat Process) in the Travel / Airline / OTA domain. If you are customer-
oriented, tech- savvy, and eager to deliver world-class service in the travel industry,
this opportunity is for you!
Key Responsibilities:
Provide voice & chat-based support fortravel customers with timely and
accurate resolutions.
Assist customers with flight bookings, rescheduling, cancellations, and
refunds.
Ensure adherence to process guidelines and quality standards.
Collaborate with team leads, SMEs, and support staffto meet performance
goals.
Maintain data confidentiality and compliance in all interactions.
Minimum Screening Requirements (MSR):
For International Desk Experts
Experience: Minimum 1 yearin an International Contact Centre (Airline / OTA –
Flight Support) handling customers from EU / North America / LATAM regions.
Versant Score: C1
For Domestic Desk Experts
Experience: Minimum 6 months in Contact Centre / Customer Service (Travel
domain preferred).
Versant Score: B2 (B1 may be considered)
...Are you passionate about travel and creating exceptional experiences for others? Were seeking motivated individuals to join our team as Remote Resort & Cruise Booking Agent. This fully remote role offers flexibility, professional growth, and the opportunity to build...
...as providing operations and maintenance Automated Software Test Engineer The selected Software Test Engineer will have a background... ...procedures to support development, integration, regression and user acceptance testing. Candidate will design and write...
...Now HiringCNA& HHAs in Jupiter! Make a Meaningful Impact Daily Pay Available! Location: Jupiter, FL (surrounding area)... ...unemployment, workers comp, liability) Holiday & Overtime Pay Travel Reimbursement Flexible Scheduling Day, night, weekend...
...Routinely provides curbside consultations with medical providers and other members of the... .... CACREP defines the date when graduates are considered to have graduated from a... ...your education here: If you are using foreign education to meet qualification requirements...
...location. Responsibilities: Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification... ...and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI)...